Cancellation Policy
Manas Merchandise Pvt Ltd. believes in helping its customers as far as possible, and has therefore a liberal cancellation policy. Under this policy:
- Cancellations will be considered only if the request is made within 1 hour of placing an order.
- There is no cancellation of orders placed under the Same Day Delivery category.
- No cancellations are entertained for those products that the Manas Merchandise Pvt Ltd. marketing team has obtained on special deals. These are limited deal offers and therefore cancellations are not possible.
Return & Refund Policy
There could be certain circumstances beyond our control where you could receive a damaged / defective product or a product that is not the same as per your original order. We will replace the product to your satisfaction at no extra cost. In such circumstances, before using the product, please get in touch with our Customer Service Team who will guide you on the process for the same at our Customer Service number ph no 9916295074 or Send Email: info@manasit.in
No Return or refund will be given for the products, which are used, or if the original packaging is opened, Return or refund will not be entertained for any or all
reasons if original box is opened and it is at the sole discretion of team Manas Merchandise Pvt Ltd..
The return process of the product can be restricted depending on the nature and category of the product.
Conditions for return:
- Please notify us of receipt of a Damaged / Defective product within maximum 24 hours of delivery.
- Products/Items should be UNUSED.
- Products should be returned in their original packaging along with the originalprice tags, labels and invoices.
- It is advised that the return packets should be strongly and adequately packaged so that there is no further damage of goods in transit.
Refunds:
We will process the refund after receipt of the product by Manas Merchandise Pvt Ltd..,. Refund will be processed based on the mode of payment
of the order
- Orders paid by credit/ debit card will be refunded by credit back to the credit/ debit card within 7 working days and the refund will reflect in the next
statement. - Orders paid by net banking accounts will be credited back to bank account.
- For all other modes of payment, we will send a refund cheque. The cheque will be made in favour of the name as in the quote ; billing name & quote, provided at the time of placing the order.
TERMS OF USE
Last Updated: March 1, 2025
1. ACCEPTANCE OF TERMS
By accessing and using the Manas Merchandise Pvt. Ltd. website, you accept and agree to be bound by these Terms of Use and our Privacy Policy.
2. USE OF WEBSITE
You agree to use our website only for lawful purposes and in a manner that does not infringe upon or restrict anyone else’s use of the website. Prohibited activities include:
- Violating any applicable laws or regulations
- Attempting to interfere with the proper functioning of the website
- Using the website to distribute malware or harmful code
- Engaging in unauthorized data collection or mining
3. INTELLECTUAL PROPERTY
All content on this website, including text, graphics, logos, images, and software, is the property of Manas Merchandise Pvt. Ltd. and is protected by intellectual property laws. You may not reproduce, distribute, modify, or create derivative works without our express written consent.
4. ACCURACY OF INFORMATION
While we strive to provide accurate and up-to-date information, we make no warranties or representations regarding the accuracy, reliability, or completeness of information displayed on our website.
5. LINKS TO THIRD-PARTY WEBSITES
Our website may contain links to third-party websites. These links are provided for your convenience only. We have no control over the content and practices of these sites and are not responsible for their content or privacy practices.
6. LIMITATION OF LIABILITY
In no event shall Manas Merchandise Pvt. Ltd. be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in any way connected with the use of our website or services.
7. INDEMNIFICATION
You agree to indemnify and hold harmless Manas Merchandise Pvt. Ltd. and its directors, employees, and affiliates from any claims, liabilities, damages, costs, or expenses arising from your use of the website or violation of these Terms.
8. GOVERNING LAW
These Terms shall be governed by and construed in accordance with the laws of India, without regard to its conflict of law provisions.
9. CHANGES TO TERMS
We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting on the website. Your continued use of the website following any changes indicates your acceptance of the modified Terms.
10. CONTACT US
If you have any questions about these Terms, please contact us at:
info@manasit.in | 080-41247688